Política de Privacidade

At Higown.com, protecting your privacy is one of our top priorities. We strive hard to maintain your trust in our brand. Please read through this privacy notice carefully to learn how we handle your personal data. By browsing and using our website, you agree to the terms laid out in this Privacy Policy.

This Privacy Policy explains how we collect, utilize and disclose personal data when visitors browse Higown.com or submit orders on our website.

Personal Data We Gather

When you visit our site, we automatically collect data related to your device. This includes details of your browser, IP address, time zone and cookie data stored on your device. As you navigate our pages, we also track which product pages you view, referral sources or search terms that brought you to Higown.com, plus records of your site interactions. We refer to this automatically collected data as "Device Information".

We collect Device Information by means of the below technologies:

  • Cookies: Small data files saved onto your computer or mobile device, usually containing an anonymous unique identifier. To learn more about cookies and how to disable them, you can visit http://www.allaboutcookies.org.
  • Log files: These record site activities and capture data including your IP address, browser type, internet service provider, entry/exit webpages and date-time stamps.
  • Web beacons, tags and pixels: Electronic tracking files that record your browsing behavior on our website.

Additionally, when you place or attempt to place an order, we collect your name, billing address, delivery address, payment details (such as credit or debit card numbers), email address and phone number. We name this set of data "Order Information".

Within this Privacy Policy, "Personal Information" covers both Device Information and Order Information.

How We Use Your Personal Data

The Order Information we collect is primarily used to fulfill your orders placed on our website, including payment processing, shipment arrangement and sending invoices or order confirmations. We also use Order Information for the following purposes:

  • Our primary business objective is not the collection of users’ personal information.
  • Communicate with you regarding your orders or inquiries.
  • Screen orders to identify potential fraud and security risks.
  • Optimize our website, products and services using collected information to improve your shopping experience.
  • We will never rent out or sell your contact information and other personal data to third parties.
  • We will not use your personal information or images for advertising purposes unless we obtain your prior consent.

Device Information helps us detect risks and fraudulent activities (especially through your IP address). We also analyze such data to optimize our website, generate user browsing analytics, and evaluate the performance of our marketing and ad campaigns.

Sharing of Your Personal Information

We only share limited personal data with Google. We utilize Google Analytics to analyze how visitors interact with our site. You can review Google’s privacy rules for personal data at: https://www.google.com/intl/en/policies/privacy.

We may disclose your personal information when required to comply with applicable laws, legal summons, search warrants or other valid official requests, or to protect our legal rights.

Apart from the above scenarios, we will not share your personal information with any other third parties.

Data Security

We implement reasonable safeguards and industry-standard practices to protect your personal data from loss, misuse, unauthorized access, disclosure, alteration or destruction.

All data transmission between you and our website is protected by Secure Socket Layer (SSL) encryption technology. We securely collect sensitive personal information including credit card numbers on our SSL-protected pages.

Do Not Track

If your browser sends out a Do Not Track signal, our website will not change our data collection and usage practices accordingly.

Your Data Rights

  • Right of access: You have the right to request details about the personal data we hold for you. Please contact us if you want to receive such information.
  • Right to correction: You may ask us to update or amend your personal data when the recorded information is inaccurate or incomplete.
  • Right to deletion: You can submit a request to erase the personal data we collected directly from you.

If you wish to exercise any of these rights, please send an email to service@higown.com.

Data Retention

Once you place an order on our website, we retain your Order Information for internal record-keeping, unless you submit a request to delete this data.

Minors

This website is not designed for users under the age of 18. We do not intentionally collect personally identifiable information from minors. If you are a parent or guardian and learn that your child has submitted personal data to us, please reach out to service@Higown.com. If we confirm we have collected minor’s personal data without parental authorization, we will take measures to remove such information from our servers.

Policy Updates

We may revise this Privacy Policy occasionally to reflect updates of our business practices or to meet operational, legal and regulatory requirements. All revisions will be published on this page.

This Privacy Policy follows applicable laws matching our target sales regions.

Contact Information

Should you have questions regarding this Privacy Policy, please get in touch with our team.

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